FAQ

Answers To Our Most Often Asked Questions

Top Questions

Can I Choose What Comes In The Mixed Box?

Yes, when you place your order, can you please mention in the notes box upon ordering any changes you wish to make and this information will be passed onto the packing room.

Can I Choose My Delivery Time?

Yes, please state in the notes box upon ordering your preferred date/ time and we will contact you to organise this, if there is a problem we will accommodate to when it suits you.

Most areas are now on set days. If you wish to contact as find out what your area days are then please call or email us.

We deliver Monday to Friday and have most areas covered … we try to deliver within 24 hours if your very close to us.

Can I Change My Delivery Method?

Please contact us with your order number and we can change the delivery method for you. If there is any additional delivery charges these will need to be paid before we can deliver your order.

Can I Change My Order Once It's Confirmed And Paid For?

Unfortunately you cannot change your order online once it’s been confirmed and paid for.

Please contact us on either our website online chat (10am – 4pm), by email at orders@fieldofdreamsfarm.co.uk or on the office phone 07885 376197 and we will advise the best way forward.

Box Information

Do I Have To Include A Box In My Order?

Your order can be made up of anything from our online shop. 

Am I Tied Into A Contract?

Whether your make a single order or use our subscription service you’re not tied into any type of contract. You can close your account at anytime.

Orders

Can I Change My Order Once It's Confirmed And Paid For?

Unfortunately you cannot change your order online once it’s been confirmed and paid for.

Please contact us on either our website online chat (10am – 4pm), by email at orders@fieldofdreamsfarm.co.uk or on the office phone 07885 376197 and we will advise the best way forward.

Do I Have To Order Every Week?
Not at all. You can set up a regular weekly or fortnightly subscription order, or place one-off orders as and when suits you. 
Can I Pause My Subscription (For Example For A Holiday)?

Yes. Simply login to your account, select your subscription and click on the Suspend button. This will place the subscription On Hold. When you would like the subscription to recommence simply click on the Reactivate button and your regular order will continue as before.

Still Need Help? Please Get In Touch!

For any other questions, please contact us via our online team (10am – 4pm), email us at orders@fieldofdreamsfarm.co.uk or call us on 07885 376197